A B2B SaaS company has 200+ feature docs and a support team buried in 'How do I...' tickets.
The Solution
01
Ingest all product docs, changelogs, and help articles
02
AI answers from the actual documentation — no hallucinations
03
Maintains context across follow-up questions
04
Routes billing or complex queries to the support team
The Result
65% of support tickets resolved automatically.
